PTSD Resolution Wins National Healthcare & Rehabilitation Award

PTSD Resolution has won the Healthcare & Rehabilitation Award at the Armed Forces Community Awards at Soldiering On 2026, in recognition of how it has transformed mental health treatment for veterans, reservists and their families.

PTSD Resolution's award submission centred on its Four Pillars strategy: Accessibility, Acceptability, Effectiveness and Economic Efficiency. Built from 16 years of experience treating veterans, the strategy puts the client at the centre and turns that experience into a structured, measurable way of delivering care.

Its impact shows in the charity's growth. Over the last 12 months, the number of people receiving therapy from PTSD Resolution has doubled to more than 700. Close collaboration with therapists and partner organisations has helped build that growing confidence in the service, and with it, rising demand.

The Four Pillars ask four simple questions: can people reach us? Will they stay engaged? Does the treatment work? Are we making the best use of the funds entrusted to us? These questions shape everything from initial contact and therapist matching to clinical measurement and financial management.

The results are measurable. Veterans wait an average of just 12 days from registration to their first appointment, and 82% complete therapy. PTSD Resolution reports an 80%+ PTSD recovery rate independently evaluated by King's College London and Nottingham Trent University. Some 92% of expenditure goes directly to delivering therapy, at an average cost of approximately £910 per client.

Charles Highett, CEO of PTSD Resolution, said:

"This award belongs to the PTSD Resolution team, and to the therapists and partners who work alongside us. Everything we've built together starts with the needs of the veteran.

"The Four Pillars have taken what we've learned over many years and turned it into a strategy that runs through the whole organisation. We can now see its impact in accessibility, engagement, clinical outcomes, economic efficiency and growing demand.

"To have doubled the number of people receiving therapy to more than 700 in just 12 months, while holding firm on outcomes and quality, is something we're all incredibly proud of."

PTSD Resolution was founded in 2009 by Colonel Tony Gauvain (retired) and therapist Piers Bishop. It has now treated more than 5,500 people, providing free, confidential, one-to-one trauma therapy through a nationwide network of Human Givens therapists.

The Healthcare & Rehabilitation Award recognises outstanding contributions to the physical or mental welfare of serving and former members of the Armed Forces community, and is sponsored by Redwood Technologies Group.

For more information, visit www.PTSDresolution.org.

Ends

Editors notes

PTSD Resolution: Free, Prompt, Confidential and Effective treatment for Military Post-Traumatic Stress

PTSD Resolution, Charity No. 1202649, provides therapy for the mental welfare of Forces’ Veterans, Reservists and their families. Treatment is free, effective and delivered promptly and locally through a network of 200 therapists nationwide, and also by phone and internet. The charity can also work with organisations to help the mental welfare of their non-veteran staff, by arrangement.

Founded in 2009, the charity is accredited by the Royal College of Psychiatrists to the Quality Network for Veterans Mental Health Services (QNVMHS). It has had over 3,500 referrals to date, and delivers therapy in an average of seven sessions, with major number of cases seeing an improvement to where the client and therapist agree that no further therapy is required.

The charity is one of the only organisations to provide therapy to veterans suffering with addiction issues or who are in prison - as well as to family members, including partners and children, who may experience the symptoms of trauma from living with a traumatised veteran.

PTSD Resolution has a uniquely ‘lean’ operation, with no salaried staff or assets - funds are used to deliver therapy and for essential research and public information.

Contact www.PTSDresolution.org