SECUTIX and DataDome Partner to Elevate Bot Protection for Ticketing

SECUTIX, a market leader in advanced digital solutions for the event industry, announces today the launch of a cutting-edge bot protection system tailored for the ticketing sector in partnership with DataDome.

The SECUTIX Bot-Protect Pack, powered by DataDome, the leader in cyberfraud protection, will secure ticket shops and sales from online fraud and bot attacks. It is designed for SECUTIX clients in the sports, live entertainment and culture sectors vulnerable to industrial-scale cyberattacks.

The ticketing industry has witnessed a sharp rise in cyberattacks this year, with both volume and sophistication escalating. As AI technology evolves and is applied by attackers, the need for superior protection becomes even more critical.

The SECUTIX Bot-Protect Pack will effectively identify and neutralise threats such as website scraping, credential stuffing, vulnerability scanning, and fake account creation. It facilitates real-time decision-making and can precisely pinpoint which areas of a website are under siege.

SECUTIX selected DataDome, recently named a Leader in The Forrester Wave for Bot Management Software, as its partner because of its expertise and proven record in tackling ticket scalping. 

The two businesses previously worked together on a major football tournament, during which DataDome identified up to 90% of traffic was malicious and blocked it. Additionally, DataDome's solution has led to a remarkable 99% reduction in account takeover fraud for the tournament, all while maintaining the seamless ticket-buying experience. 

Frédéric Longatte, CEO of SECUTIX, said: "With DataDome as our partner, we are better equipped than ever to tackle cyber threats. Our clients can integrate the Bot-Protect Pack all year round or for one-off events, ensuring maximum security for their website, mobile app, and APIs. It will save clients up to 90% of the time previously spent managing online fraud and bot issues and, most importantly, significantly help get tickets into the hands of true fans.”

Aurelie Guerrieri, Chief Marketing & Alliances Officer at DataDome, added: “We are thrilled to partner with SECUTIX and bring industry-leading bot protection to their customers, who are premium brands trusted by their audiences. The SECUTIX Bot-Protect Pack, powered by DataDome, uses AI to tackle AI threats and cyberfraud, enabling these brands to focus on creating their signature experiences undisturbed. Together, we’re ensuring that tickets reach fans while preserving a seamless user experience.”

The SECUTIX Bot-Protect Pack is available now with a free one-month trial for SECUTIX customers.

Ends

Editors notes

SECUTIX is the market leader in advanced digital solutions for the events industry. Offering a seamlessly integrated and open cloud platform, SECUTIX gives organisations complete control and a suite of tools to better understand and digitally engage with audiences, monetise products and services, secure operations and take audience experiences to the next level.

SECUTIX serves a range of organisations on a global scale, including sport clubs, stadiums and arenas, museums, live entertainment organisations, leisure parks and festivals. Its emblematic customers include UEFA, Opéra National de Paris, Centre Pompidou, Paléo Festival, Musée Picasso Paris and many more.

The SECUTIX suite of industry-leading solutions includes S-360, TIXNGO and S-Pay.

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About DataDome

DataDome outperforms cyberfraud and bot attacks in real time—without slowing users down. Powered by multi-layered machine learning, we process 5 trillion signals daily to block threats before they reach your users. Trusted by brands like Foot Locker, Tripadvisor, and SoundCloud, we protect digital experiences across your enterprise, spanning websites, apps, ads, and APIs. With fast time to value, DataDome integrates with 50+ solutions and offers transparent insights and 24/7 SOC coverage. Named a Leader in The Forrester Wave™ Bot Management 2024 report, DataDome is ranked a G2 Leader and recognized as one of G2’s Best Security Products of 2024.