Restore Information Management appoints dedicated heritage manager as storage demand grows
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Restore Information Management has appointed Douglas Rimmer as its dedicated business development manager for heritage, as demand for specialist storage solutions and information management from museums, libraries and other organisations continues to grow.
The UK’s largest independent provider of information management services aims to strengthen its offering for the heritage sector through the appointment. It comes as 60% of UK museums report their stores are already full, according to research from the Heritage Fund in June 2026.
Using expertise from his studies in archaeology, Douglas will support new heritage organisations and existing customers to overcome the preservation challenges they face, including increased costs of running in-house storage facilities, maintaining high levels of compliance and GDPR regulations, and integrating AI solutions.
Douglas, who is originally from South Africa and previously served in the British Army for five years, brings knowledge on historic artefacts and a proactive approach to his new role with Restore Information Management.
He said: “I’ve always been interested in historic objects and their preservation, so I’m excited about this role and building relationships across the heritage sector, learning more about the challenges organisations face and helping them to find practical solutions.
“My priority is to build on our existing expertise and ensure more museums, archives and other heritage organisations know how we can support them to keep their existing artefacts safe and bring in new items for preservation.”
While artefacts and records often need to be stored in specific conditions for preservation, many heritage organisations do not have suitable facilities for this. Organisations are also running out of space to store items and are unable to expand their collections or offer fresh exhibitions for visitors.
Douglas will build on Restore Information Management’s work to support organisations with storing artefacts and records, maintaining compliance and exploring how AI could be harnessed to bring artefacts to life.
The business has decades of experience in the handling and correct storage conditions of heritage items. Solutions include using a repurposed aircraft hangar from the Second World War in Upper Heyford in Oxfordshire to store heritage items safely.
Andy Chatt, Sales Director at Restore Information Management, said: “Heritage organisations are under a lot of pressure to find suitable spaces to store their collections – while at the same time they face rising property and maintenance costs.
“Douglas’ appointment will help us support these organisations with a dedicated expert who understands the historic value of their collections and the practical challenges involved in storing them.”
For more information, please visit: https://www.restore.co.uk/informationmanagement/
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Editors notes
For more information, please contact:
Fran Herring, Rose Lock or Alex Hankinson
Midnight Communications
T: 01273 666 200
Notes to editors
About Restore Information Management
Restore Information Management is the largest UK-owned provider of information management services, specialising in secure physical document storage, digital transformation and data management.
Its solutions help organisations protect, transform and access their information seamlessly and efficiently. With a strong focus on innovation and customer-centric delivery, Restore Information Management enables businesses to streamline operations and remain competitive in a fast-moving digital landscape.
Restore Information Management is trusted by more than 6,000 clients across the UK, including more than 80% of NHS trusts. It is also a recognised leader in ESG, achieving a CDP ‘A rating’ in 2026, placing it in the top 4% of businesses in the UK for carbon reduction.
