Assist Security Group appointed as Kingston Hospital's Security Provider

Assist Security Group (ASG), one of the UK's leading independent security providers, has been appointed to deliver physical security services at Kingston Hospital part of the Kingston and Richmond NHS Foundation Trust, marking the first change of security provider at the Trust in nearly 30 years.

The contract, which went live in April 2026, will see ASG deploy a dedicated team of security officers across the hospital site, covering critical areas including the emergency department, maternity wards, and the control room, operating 24 hours a day, seven days a week.

New Approach to NHS Security

Central to ASG's service at Kingston will be the rollout of its NHS Security Development Programme. 

It is an initiative already delivering measurable results across the company's other NHS contracts in London and recently won the prestigious Outstanding Training Initiative at this year's Outstanding Security Performance Awards (February 2026).

The programme develops a collaborative, one-team culture between security officers and clinical staff, and incorporates our award winning One Person, One Voice methodology. This ensures that in sensitive patient interactions, only one member of staff communicates at a time, reducing confusion and the risk of escalation.

Troy Hewitt, CEO of Assist Security Group, said: "Our task is to make a real difference: to the staff who work there every day, to the patients in their care, and to everyone who walks through those doors. We've brought new practices and training to Croydon, Epsom, and St Helier NHS, and we'll do it at Kingston too, working closely with clinical and management teams."

Expanding NHS Support

The Kingston appointment further extends ASG's established NHS presence across the capital, adding to existing contracts with Guy's and St Thomas' NHS Foundation Trust, Croydon Health Services NHS Trust and Epsom and St Helier University Hospitals NHS Trust.

Paul Grzegorzek, NHS Account Director at ASG, added: "Our security officers working in NHS environments are trained above and beyond industry standards. They're ready to respond to incidents, but more than that, to prevent them, to build trust with clinical teams, and to be a positive presence on the ward. That's the culture we bring to Kingston from day one."

ASG would like to welcome our new colleagues and customers from Kingston Hospital. We look forward to working with you all.

Ends

Editors notes

GENERAL SERVICES PROFILE

Assist Security Group (ASG) is a leading provider of bespoke security solutions across a range of industries including luxury hotels and retail, estate management and corporate offices, tourist entertainment and event management, hospital facilities, and security training. With over 30 years of experience delivering protection and support, ASG takes a consultative approach to understand each client's unique needs and situational risks.

ASG's mission is to provide best-in-class, tailored services led by experts in each division. Aligned with its 6-Point Framework of Protection, Prevention, Presentation, Planning, People and Partnership, ASG develops strategies that protect clients' people and assets, striving to meet and exceed expectations.

Whether providing on-site security personnel, close protection services, corporate intelligence or CCTV monitoring, ASG brings together the right people and leading technologies. The focus is on building trusted partnerships, mitigating risks, and enabling clients to operate securely and successfully.

From boutique retail stores to large-scale events, hospitals to luxury hotels, ASG has become a preferred security partner by blending operational excellence with a personable, collaborative approach. With expertise across specialised divisions, ASG’s solutions are carefully designed to match each client's brand, culture and objectives.