CallTower New Sales Director Appointment to Strengthen EMEA Expansion

Experienced Sales Leader to Drive Growth, Expansion and Partnerships across EMEA

 CallTower, global leader in delivering unified communications, contact centre, and collaboration solutions, including Microsoft Teams, Webex by Cisco, and Zoom, announces the appointment of Andy Murphy as the new Sales Director for Europe, the Middle East, and Africa (EMEA).

A communications industry veteran, Andy Murphy brings over two decades’ experience in driving sales growth and building strong client relationships in the telecommunications and technology sectors. His previous roles were at Pescado, Arrow and Aro as solutions director, where he consistently exceeded sales targets and spearheaded successful market expansion initiatives.

Paul Holden, Vice President of EMEA Sales at CallTower, said, "We are thrilled to welcome Andy Murphy to our EMEA leadership team. His extensive experience and strategic vision align perfectly with CallTower's commitment to delivering exceptional communication solutions to our clients. Andy also brings a deep understanding of the Channel ecosystem and will be a valuable asset for our partners across EMEA. His determination and proven leadership skills will drive our growth and strengthen our presence in EMEA.”

Andy Murphy, CallTower’s new EMEA Sales Director said, “The whole unified communications, contact centre and collaboration solutions space in EMEA is a fast-moving arena at present. Businesses are keen to capitalise on their investments in a way that makes it easy for teams to stay connected, productive, and happy. CallTower presents a unifying solution that simply makes sense. I’m looking forward to rolling up my sleeves and getting involved in helping customers and channel partners unlock the potential of connected communications.”

The appointment of Andy Murphy comes hot on the heels of CallTower’s recently announced acquisition of Inoria to enhance its global service capabilities. The acquisition marks a strategic milestone in CallTower’s mission to deliver best-of-breed CCaaS solutions, expand its Customer Experience (CX) and Conversational Artificial Intelligence (CAI) capabilities to the global market.

CallTower invites channel partners in the communications space to discover more about its comprehensive scalable and flexible Contact Centre Solutions that offer Omnichannel Support, AI-Powered Automation, Analytics & Reporting at an upcoming webinar on Thursday 30 January 2025 at 14:00 GMT. Register here.

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Editors notes

Transforming how we connect across the globe! Dive into the future of global communication with CallTower, where the forefront of innovation meets the vast expanse of connectivity. CallTower is revolutionising communications through cutting-edge technology. CallTower delivers seamless MS Teams, Zoom, and Webex voice solutions elevated by the integration of AI technology, comprehensive contact centre solutions and one-click failover, marking a significant milestone in the communication landscape.

Since its establishment in 2002, CallTower has evolved into a global cloud-based, enterprise-class cloud communications (unified communications, contact centre and collaboration) solutions provider, catering to the needs of expanding businesses globally. CallTower offers and supports cutting-edge solutions such as Operator Connect for Microsoft® Teams, MS Teams Direct Routing, GCC High Teams Direct Routing, Microsoft® 365, Cisco® Webex Calling / UCM, Cisco® CCP, Zoom Phone, Zoom (BYOB), and a range of contact centre options, including Five9 for business customers.

www.calltower.com