One Year in EMEA: CallTower Thanks Customers and Partners for Regional Success

CallTower, the global leader in delivering unified communications, contact centre and collaboration solutions, has had a successful first year in EMEA, including the appointment of EMEA Sales Director, Andy Murphy, the launch of Webex Go, and a resale partnership with Five9.

Over the last 12 months the organisation has also received recognition as the ‘Cloud-Based Unified Communications Company of the Year – Global’ in the International Elite 100 Awards 2025, and most recently released its Global Calling white paper, which highlights the growing opportunity for the European telecoms channel, with the market value set to reach £5.5 billion over the next three years.

Vice President for EMEA Sales, Paul Holden, commented: “In May 2024, in a small meeting room in Paddington, London, we started our CallTower EMEA journey. We set out by giving customers the best of breed solutions integrated by our CONNECT portal, and it’s carried us along to where we are today; with new partnerships and functionality that make organisations’ lives easier while helping to increase our partners’ wallet share.

This milestone wouldn’t have been possible without the unwavering support of our customers and partners. Your business and partnership fuel our progress, and we’re excited about what we’ll achieve together next.”

A handsome number of partners have worked with CallTower over the last 12 months, including Nuvias, the European telecoms distributor with over 15 years’ experience and the highest percentage of trained engineers in the market.

Nuvias, said: “At Nuvias we’ve always focused on providing our customers with the best technologies for their needs, along with helping them to squeeze every bit of value out of their investment. With so many customers in the EMEA market looking to consolidate their supplies, partnering with CallTower has enabled us to fill-out our communications offering to find new opportunities to win a greater share of our customers spend. CallTower’s plug-and-play flexibility combined with its native-like integration capabilities has let our customers easily choose the solutions that are right for them, while we can effortlessly unify them into a single package. This has helped us provide a relationship-driven service to those customers looking for a trusted partner, opening new avenues for conversations and cross-selling opportunities for our other services.”

CallTower’s solutions integrate Microsoft Teams, Cisco Webex, Zoom, CT Cloud Voice, and advanced contact centre technologies, providing seamless and scalable communication capabilities for customers, while also helping partners to win more businesses from new parts of the market.

Ends

Editors notes

Transforming how we connect across the globe! Dive into the future of global communication with CallTower, where the forefront of innovation meets the vast expanse of connectivity. CallTower is revolutionising communications through cutting-edge technology. CallTower delivers seamless MS Teams, Zoom, and Webex voice solutions elevated by the integration of AI technology, comprehensive contact centre solutions and one-click failover, marking a significant milestone in the communication landscape.

Since its establishment in 2002, CallTower has evolved into a global cloud-based, enterprise-class cloud communications (unified communications, contact centre and collaboration) solutions provider, catering to the needs of expanding businesses globally. CallTower offers and supports cutting-edge solutions such as Operator Connect for Microsoft® Teams, MS Teams Direct Routing, GCC High Teams Direct Routing, Microsoft® 365, Cisco® Webex Calling / UCM, Cisco® CCP, Zoom Phone, Zoom (BYOB), and a range of contact centre options, including Five9 for business customers.

www.calltower.com