Travelsphere and Just You Launch Agent-Led Expert Team to Help Shape Future Tours

Inaugural Expert Advisory Team will provide direct feedback three times a year

19 September 2024 – Group touring specialists Travelsphere and Just You today announced the creation of an Expert Advisory Team, as part of their ongoing commitment to invite agent feedback and become the most trade-friendly tour operator in the industry.

With up to 12 agents, the Expert Advisory Team will help shape the future offerings from both Travelsphere and Just You to ensure they meet the needs of travel agents across the UK.

The Expert Advisory Team will meet in person three times a year, giving agents the opportunity to provide direct feedback and offer suggestions on how Travelsphere and Just You can improve and enhance their support and service for the trade. The feedback will be incorporated into strategies that will shape future agent programmes, tours and activities.

Rachel Mould, Head of Sales at Travelsphere and Just You said: “We believe that this collaborative approach is the way forward in how we work with trade agents. We can proactively respond to feedback, improve our offering and provide a best-in-class service which we will consistently shape and refine as we meet with the Expert Advisory Team three times a year.”

She continued “We ran our first-ever agent survey in spring 2024, and over 400 agents participated. The results were encouraging, but they also highlighted areas for improvement. One key issue identified was the need for agents to experience our products firsthand, which is why we’re launching our largest-ever fam trip programme in 2025. Agent feedback such as this is crucial for shaping new initiatives, which is why the creation of the Expert Advisory Team will help us continuously improve our support for trade.”

Earlier this year, Travelsphere and Just You also expanded their regional airport offering, offering flights from airports such as Manchester, Newcastle, and Glasgow, as a direct response to input from agents in the Midlands and Scotland. The Expert Advisory Team will provide an ongoing platform for agents to continue shaping and improving the brand’s offerings.

Agents who wish to be part of the new Expert Advisory Team are encouraged to apply by sending a short paragraph about themselves to agencysales@travelsphere.co.uk, along with some key bullet points on why they would like to be a part of the Expert Advisory Team and what they feel they can offer to help enhance and improve Travelsphere and Just You’s agent support offering. 

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Editors notes

G Touring's goal is to make a difference in the destinations they travel to and the people that live there. G Touring operates two market leading touring brands, Travelsphere and Just You.

Travelsphere has been discovering the world with its customers for nearly 60 years whilst Just You is one of the original dedicated solo operators. G Touring is built on the mission of “Changing People’s Lives Through Travel”.

Leading the way in guided touring holidays, Travelsphere takes its customers all over the world and is centred around the customers’ shared experiences. Just You’s collection of worldwide guided touring holidays has been designed exclusively for solo travellers. From short breaks to epic journeys, customers travelling with Just You discover fascinating cities, spectacular scenery, and fabulous sightseeing in the company of other solo travellers.