TIXnGO releases AI Machine Learning Module To Generate Insights on Fraud Patterns

Lausanne – 16 June 2020 The secure mobile ticketing solution TIXnGO has launched a new artificial intelligence (AI) module to improve security and help prevent ticket fraud.

The technology enables analysis of ticketing data and detects suspicious behaviours by ticket holders that may be damaging to the event organisers. The tool traces all ticket transfers in real-time and uses graph detection algorithms to identify potential fraud within the ticket lifecycle.

Event organisers are now able to get a visual representation of the transfers of all tickets, pointing out which users might need to be monitored. For example, a spectator that sells all their tickets would be worth investigating as they may be doing so for profit at an inflated price. TIXnGO’s machine learning algorithms have already identified multiple suspicious patterns which were previously running undetected and untraced.

As part of future releases, TIXnGO is studying the possibility of assigning trust scores to ticket holders based on previous behavioural patterns, while at the same time preserving the ticket holder’s personal data privacy rights.

Salah Nait Mouloud, TIXnGO’s Senior Technology Lead, said: “Paired with our blockchain-based TIXnGO solution, we are still at the early stages of applying AI machine learning to detect abnormal patterns in the ticketing distribution graph. Yet, our new module already provides previously unreachable high-value insights, helping event rights holders to understand the transfer patterns of their entire digital ticket inventory and act upon it.”

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Editors notes

TIXnGO's secure mobile ticket wallet is a game-changer for event organisation and ticketing solutions. The platform leverages the latest in mobile, blockchain and AI machine learning disruptive technologies. The system eliminates fraud, boosts agile operations and security and uplifts data and fan experience. Millions of tickets have been securely distributed worldwide and exchanged through TIXnGO’s marketplace solution, including tickets for some of the world's biggest sporting events. The secure wallet system can integrate with existing apps through the TIXnGO API or it can be accessed through the TIXnGO native or branded app. TIXnGO has been endorsed by Gartner (The Real Business of Blockchain, Harvard Business Review, 2019). TIXnGO is based in Lausanne, Switzerland. It is part of the ELCA group and is a sister brand of the SecuTix ticketing company. If you require press materials in FR, GE, IT or ES, please contact us.