Seven years’ peace of mind – give the ultimate gift this Christmas

Everyone loves a tech present at Christmas. Yet set-up stress or a future breakdown can take the shine off any gift gadget. British TV brand Mitchell & Brown has the answer with its FREE seven-year warranty and UK-based tech support on every model in the range.

Give the gift that keeps on giving this Christmas; a Mitchell & Brown TV. Watch all your Christmas favourites from Dr Who to the Queen’s Speech and movies galore, safe in the knowledge that your new Mitchell & Brown TV comes with free tech support from its UK customer contact centre and a comprehensive guarantee for the next seven years!

This class-leading customer support and guarantee offering, the longest inclusive warranty by any TV brand available in the UK, is the brainchild of Bolton-based British TV brand Mitchell & Brown. Dissatisfied with the levels of customer support that the big Far East brands gave UK customers, as well as the short one or two-year standard guarantees, TV retailers and brothers Dan & Mat Brown decided the only answer was to launch their own TV company. Majoring on customer service, the brand, launched in 2016, sells exclusively through independent electrical retailers that share the same passion for customer service as Dan & Mat.

Customers looking for a Mitchell & Brown TV can expect help on choosing the right TV for their home and use, advice on accessories and ancillary equipment like wall mounts, plus the option of home delivery, installation, and removal of their old TV if it is defunct.

Mitchell & Brown’s UK customer contact centre is staffed by employees fully trained in helping customers with problems from simple “which button do I press?” issues to more complex technical queries. This end-to-end customer service offering is then topped off with a comprehensive seven-year warranty on every Mitchell & Brown TV, itself backed by an independent trust fund.

“We do more than just ‘say’ we put the customer at the heart of our business,” says Operations Director, Dan Brown. “We go the extra mile to deliver outstanding customer service from the shop floor to product support up to seven years from date of purchase. We have also designed our TVs to be as simple to use as possible, so you don’t need to be a ‘tech-nerd’ to enjoy the benefits of our smart TVs. No other brand comes close to Mitchell & Brown in offering what many UK customers are really looking for in a TV.”

Extended warranties on TVs remain expensive in the UK, with the average cost of four years extra cover on a premium 55inch smart TV being around £250.

“With warranty firms charging half as much as a new TV for four extra years warranty cover, our free seven-year warranty is really shaking up the TV industry in the UK,” adds Dan. “If you want to give or treat yourself to a tech gift that will stand the test of time this Christmas, a Mitchell & Brown TV should be top of your list to Santa!”

Now on its fifth annual TV range, the latest line-up of Mitchell & Brown TVs covers over 20 models ranging from small-screen portable style TVs with built-in DVD players to cutting-edge big screen 4K UHD smart TVs with an ultra-slim profile and near borderless frame. The brand’s latest smart TV’s run on Android TV operating system, giving customers the same comprehensive range of smart features and services offered by the biggest TV brands, including Freeview Play catch-up TV to Disney+, social media access, and a vast range of TV-based apps.

Mitchell & Brown TVs are available from many Euronics stores and independent electrical retailers across the UK.

www.mitchellandbrown.co.uk

For more images, model-specific pricing information or review samples, please get in touch with the team at Quick Brown Fox: hello@quickbrownfoxpr.com / 01797 360 513

About Mitchell & Brown

Part of the Bolton-based TVD Group established in 1996, Mitchell & Brown is a British TV brand that puts the UK customer at the heart of everything it does. Offering a range of TVs specifically developed for UK consumers and manufactured by Europe’s largest TV manufacturer, the brand continues to go from strength to strength by bucking the trend for ‘globalised’ products. The UK focus continues through retail and customer service, with Mitchell & Brown exemplifying the local ethos, family values and unrivalled customer support that many of its trusted high street retailers have built their success on. The Mitchell & Brown TV range comes with an industry-leading 7-year warranty as standard. Find out more about Mitchell & Brown: www.mitchellandbrown.co.uk

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Editors notes

Founded in 1996 by Jim Brown and his sons Matthew and Daniel, the TVD Group started from humble beginnings in a shop in Leigh and have now become a leading UK provider in audio visual solutions. Putting the customer at the heart of everything we do and priding ourselves on unrivalled service and quality products has acted as a catalyst for growth, which has seen the group go from strength to strength.

In 2016, to celebrate the brand's 20th anniversary and pay tribute to their late father, the two brothers decided to develop their very own exclusive TV brand, names 'Mitchell & Brown' using their father's surname and Jim's mother's maiden name.

Built by Europe’s largest TV manufacturer, who design and manufacture TV’s for almost every major brand around the world, each television undergoes rigorous control processes and testing.

Mitchell & Brown TV sets come in various sizes, including LED TVs from 20” to 75” with build in features such as Freeview Play, Smart TV apps, 4K UHD, WIFI, Hotel Mode and DVD Combi.

The Mitchell & Brown TV range comes with an industry-leading 7-year warranty, so our products have a reputation for client satisfaction and reliability.