News
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CallTower adds secure and affordable WhatsApp comms for employees, customers and businesses of all sizes
CallTower, a global leader in unified communications, contact centre, and collaboration solutions, has expanded its CT Text messaging solution to include WhatsApp. This means businesses can now communicate with customers and employees through one of the world’s most popular communications channels…
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CallTower Secures Top Spot as 2025 North American UCaaS Leader on Frost Radar
Recognised by Frost & Sullivan for the sixth consecutive year, with strengthened quadrant positioning reflecting CallTower’s expanding global capabilities, customer-first approach, and continued leadership in unified communications. CallTower, a global leader in delivering cloud communications…
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CallTower Adds CRM Integration and Comprehensive Analytics Solutions to Webex Calling by Cisco ®
Empowering Webex users with seamless CRM integration and advanced analytics for improved productivity and insights CallTower, a global leader in cloud-based unified communications and contact centre solutions, announced today the addition of two of its signature solutions, CT Unite CRM Integration
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CallTower Launches Ascend Teams Contact Centre
Empowering businesses to communicate smarter, harness data insights, and elevate customer experiences CallTower, a recognised leader in the Contact Centre as a Service (CCaaS) market, today proudly announces the launch of Ascend Teams Contact Centre. Designed to meet the evolving demands of modern…
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CallTower Launches Entra Sync: Streamlining Microsoft Teams Provisioning and Management
New “Mission Control” System Empowers IT Teams to Automate and Simplify User Lifecycle Management for Teams Entra Sync empowers IT teams to automate and simplify user lifecycle management for Teams CallTower, a global leader in delivering unified communications, contact centre, and
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CallTower Achieves Certified Implementation Partner Status with Five9
Strengthening the alliance to deliver seamless, enterprise-grade advanced contact centre implementation services CallTower, a global leader in delivering unified communications, contact centre, and collaboration solutions, is proud to announce its official designation as a Certified Implementation
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Increased multi-country UC demand spells new opportunities for VARs
More than half of organisations now have sites or employees outside their domestic market requiring cloud communications solutions, opening up new opportunities for value-added resellers (VARs) with multi-country offerings. This is according to new research from Cavell, telecoms industry analysts…
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One Year in EMEA: CallTower Thanks Customers and Partners for Regional Success
CallTower, the global leader in delivering unified communications, contact centre and collaboration solutions, has had a successful first year in EMEA, including the appointment of EMEA Sales Director, Andy Murphy, the launch of Webex Go, and a resale partnership with Five9. Over the last 12 months…
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Single provider preference comes out on top, new European white paper from CallTower reveals
European firms have confirmed their desire to make IT purchases through a single provider, rather than rely on the traditional multi-provider model, a new white paper by the UCaaS supplier CallTower has revealed. For organisations of all sizes, from one to 250+ employees, there has been a clear…
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CallTower and Cisco Expand Partnership to Launch Webex Go with CallTower
Seamless Enterprise Calling on Mobile Devices Enhances Flexibility and Productivity for Modern Workforces CallTower, a global leader in delivering unified communications, contact centre and collaboration solutions, launches Webex Go with CallTower that will bring enterprise-grade calling
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CallTower Named Cloud-Based Unified Communications Company of the Year – Global in the International Elite 100 Awards
CallTower recognised for innovation, excellence, and leadership in global cloud communications CallTower, a global leader in delivering unified communications, contact centre, and collaboration solutions, including Microsoft Teams, Webex by Cisco, and Zoom, has been named the Cloud-Based Unified
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CallTower and Five9 Announce Global Select Resale Partnership
CallTower and Five9 to deliver seamless collaboration and customer experiences with Operator Connect for Microsoft Teams and leading contact centre software CallTower, a global leader in delivering unified communications, contact centre, and collaboration solutions, including Microsoft
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CallTower New Sales Director Appointment to Strengthen EMEA Expansion
Experienced Sales Leader to Drive Growth, Expansion and Partnerships across EMEA CallTower, global leader in delivering unified communications, contact centre, and collaboration solutions, including Microsoft Teams, Webex by Cisco, and Zoom, announces the appointment of Andy Murphy as the new
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CallTower Acquires Inoria
CallTower Announces Acquisition of Inoria to Expand Market Presence and Strengthen Communications Technology Capabilities CallTower, a global leader in cloud-based communications (unified communications, contact centre, and collaboration solutions), is pleased to announce the successful